Customer Success

What’s your role at Clio?

We have a unique and important role: We are the voice of our customers.

What makes the team special?

We’re business partners for our customers. Not only do we work with them every day to make their lives easier, we also use real data to constantly learn new insights about our customers. These insights are then shared with the rest of the organization to affect real initiatives, like a new feature or tweak in the product.

What is one thing this department is proud of?

We’ve won awards! Our customers call us “amazing”, “helpful”, and even once suggested we should run for president. That’s the level of excellence we strive for (and are empowered to reach every day). We directly contribute to the long-term growth and stability of our business, so that’s pretty cool, too.