AI Principles at Clio

Our approach to AI at Clio

NA Jonathan Watson quote At Clio we leverage artificial intelligence

At Clio, we leverage artificial intelligence (AI) to revolutionize the way legal professionals manage their practices.

Starting with Clio Duo, our AI-driven features are designed to enhance client experiences, streamline operations, and provide innovative solutions that meet the evolving needs of the legal industry. By integrating AI, we’re not just making legal work easier—we’re making it smarter, more efficient, and more accessible

Jonathan Watson

Chief Technology Officer at Clio

NA Jonathan Watson quote At Clio we leverage artificial intelligence

At Clio, we leverage artificial intelligence (AI) to revolutionize the way legal professionals manage their practices.

Starting with Clio Duo, our AI-driven features are designed to enhance client experiences, streamline operations, and provide innovative solutions that meet the evolving needs of the legal industry. By integrating AI, we’re not just making legal work easier—we’re making it smarter, more efficient, and more accessible

Jonathan Watson

Chief Technology Officer at Clio

Core AI Principles

AI is your collaborator, not your competition

We’re committed to building AI that strengthens the legal profession, amplifies human expertise, and makes legal work more impactful and efficient, not redundant.

AI actions must be fully transparent and intuitive

Transparency builds trust by revealing how decisions are made, ensuring users can rely on our systems with confidence. In critical fields like law, this clarity isn’t just a feature—it’s a necessity. AI should be intuitive across our platform, requiring no extra effort to understand or operate it.

High quality data matters

AI’s true potential is realized through exceptional, high-integrity data. Legal professionals deserve the utmost standards of accuracy, depth, and relevance, supported by diverse, top-tier data that minimizes bias and enhances generalization.

Relentless refinement

AI should constantly evolve and excel, learning from every interaction, continuously refining its capabilities to meet the unique challenges of the legal profession.

Uncompromising security

We uphold the highest standards for security across our platform. By implementing advanced safeguards to protect sensitive legal information, we ensure that every AI interaction is secure and all data is treated with the utmost confidentiality, so legal professionals can use our AI with total confidence.

Why AI Matters

AI stands as a transformative force empowering law firms to analyze vast amounts of data, automate routine tasks, and deliver personalized experiences at scale. For Clio, this means equipping legal professionals with the tools they need to serve their clients better and run their practices more efficiently. We believe that the responsible use of AI is key to driving positive change in the legal industry.

While AI has the potential to perform tasks far beyond the speed of humans, we don’t believe AI will replace legal professionals—but we do believe lawyers using AI will replace the ones who don’t. To learn more about the research we’ve conducted around AI and the future of the automated law firm, check out our Legal Trends Report.

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Feedback loop

Your feedback is crucial to the continuous improvement of our AI systems. We encourage all users to share their experiences and insights with us. This collaborative approach helps us refine our tools and develop new features that better serve your needs.

Stay updated

Stay informed about the latest AI advancements at Clio by attending our webinars and events. We regularly share insights into how AI is evolving in our products and how these innovations can help you succeed. Sign up for our annual conference, Clio Cloud Conference, to visit our AI lounge, attend industry sessions, and learn more about what’s new for AI at Clio. 

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Are you a technologist interested in shaping the future of AI in the legal industry? Join Clio’s AI team and be part of an innovative group that’s redefining how technology serves the legal sector on the world’s largest legal technology platform. This is your chance to help build the next generation of AI capabilities that will empower lawyers and transform the legal experience for all.

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