Rocket Matter Review

Despite also launching in 2008, Rocket Matter has struggled to scale. With a team of 35 employees, Rocket Matter isn’t equipped to handle the needs of an extensive customer base.

Founded in 2008, Clio brought the first cloud-based legal practice management software to law firms. With over 900 staff, we are the leader in legal tech innovation with a mission to transform the legal experience for all.

Rocket Matter holds a lower rating with 15x fewer reviews on G2. Rocket Matter reportedly only has 7000+ clients. Fewer bar associations choose to recommend Rocket Matter to their members.

Clio is used by over 150,000 lawyers and is the industry’s highest rated legal software. No other legal practice management system comes more highly recommended by bar associations. Clio has the most 5-star customer reviews on Capterra, Software Advice, and G2. We also have higher Apple and Google app ratings.

Rocket Matter has an unintuitive and dated design that makes simple tasks difficult. A customer was quoted comparing using RocketMatter to “driving an old used car held together with duct tape”.

Clio has the most robust, yet easy-to-use practice management software in the industry and is constantly introducing new features. We stand by our product. The Clio platform is financially backed by our 99.9% uptime guarantee.

Rocket Matter has fewer than 20 integrations available. A lack of integrations can lead to double-entry which slows firms down and increases the risk for human error. These also make it difficult to scale the firm as business needs grow. Rocket Matter isn’t equipped to grow with your firm.

Clio gives you everything your firm needs, and connects with all your essential tools, including Microsoft Outlook and Teams, Google’s Gmail and Google My Business, and Zoom. With over 200+ integrations available, Clio gives you the ability to grow and adapt to meet the future needs of your law firm.

Rocket Matter has two offerings but as their “essentials” package is very basic, customers are left with one viable option. They also have higher processing fees than Clio Payments.

Choose from a range of flexible pricing plans—starting at $39/month—and update your subscription at any time. PLUS, get access to exclusive bar association member discounts.

Costs vary depending on how the data is stored and the amount of work involved.

We’ve built an experienced team to ensure your transition from Rocket Matter to Clio is as quick and reliable as possible. And yes, data migrations are free for law firms of any size and on any plan.

Rocket Matter is only available during your busiest hours and offers no community support. A small support team generally means longer wait times.

Get unlimited support via phone, email, and live chat by an award-winning support team. You also get access to the Clio Community, which lets you learn more from your peers.

Although some training is provided during initial onboarding, customers can expect to pay $175 per session moving forward.

Clio offers an extensive library of self-service articles, or training videos and webinars if you prefer to learn on your own. Clio is committed to continuously updating the most extensive and accessible knowledge base in the industry. Searching has been optimized to the way users naturally ask questions. This commitment includes creating new or updating articles to address questions that aren’t already answered.