How Medina McKelvey LLP improved their collections by 3 weeks with Clio

Top 3 Ways Manage/ Grow/ Payments have Positively Impacted their Workflows

Streamlined billing processes save time and boost efficiency

“Clio cuts down so much of the time we spend on processes like billing and tracking time. With Clio, we’ve really been able to optimize processes. Now, we’ve found the processes that are most efficient for us and can continue to implement them.”
-Jacob

Easier and more effective reporting

“One of the ways that Clio has empowered us is through reporting. The information for performance metrics, financial projections, and more are all made readily accessible through Clio. And Clio has only gotten better; when we first started with Clio, for example, running a rate report was a manual two-week endeavor. Now, thanks to Clio’s ongoing improvements we can get a rate report within minutes, and make changes within a few days.”
-Jacob

“With Clio, I’m able to get a firm-wide view of where we stand in terms of total outstanding and individual clients, even if they have multiple matters. I can compile that information into single totals for every single client and associate it with the partner who is responsible for that. It’s also easy to share reports with the partners, and to highlight key information. If we have a client that owes more than $5,000, for example, we’ll highlight it to the partner to allow the partner to communicate that to their client.”
-Thomas

Clio’s integration with QuickBooks Online

“The Clio to QuickBooks Online integration has been great. I like the responsiveness, speed, and accuracy that it gives to our accounting workflows. If a payment is inputted, within five minutes if I put in a payment and I go into QuickBooks it’s always there right away.”
-Thomas

“With the integration, when you finalize an invoice, it’s sent directly from Clio to QuickBooks Online and it is associated with the appropriate client. When we receive a payment for that invoice, it gets sent over and pays the invoice in QuickBooks Online. We record in Clio, and then Clio talks to QuickBooks Online and pays the appropriate invoice associated with that.”
-Thomas

Other Benefits of Clio

Streamlined payments, billing, and collections result in increased cash flow

With Clio Payments, Thomas and the Medina McKelvey team are able to streamline the firm’s payments process. Using Clio Payments to accept payments via credit card, clients are able to pay their legal bills quickly and easily.

“Since time is typically billed at the end of the month, and the average collections time for our industry is 45 to 60 days, we would expect to see that money in about three months. With Clio, we’ve cut that down to 21 to 24 days, and most of our money is seen within the month we have issued the invoice. That has really allowed an improvement of our cash flow, and that helps the executive team make financial decisions for the firm. The sooner you have the data, the better your decision-making can be.”
-Thomas

A user-friendly interface makes staff adoption simple

“Ease of use of technology assists in the use of technology. Sure, technology may save you hours, but if someone isn’t willing to use it—or can’t use it, it won’t save you those hours. I like that Clio is easy to use and accessible for the firm.”
-Jacob

“With Clio, I can access case information, parties, notes, and docketing all in one place with a user-friendly interface. This helps me quickly find information to draft pleadings, understand the status of the case, manage tasks, review important upcoming deadlines, and track my billable time with ease. I am also able to set billable goals and see how I am progressing throughout the month and year towards that goal.”
-Jenelle Joyce, Senior Paralegal

“Clio allows me to accurately memorialize vital case information in an accessible and searchable medium.”
-Evan Kania, Legal Office Assistant

What’s next

Moving forward, it’s clear that technology will continue to be a key ingredient for enabling Medina McKelvey’s ongoing growth and success. And, as Jacob notes, they hope to see Clio grow in tandem. “As Clio evolves, we can become even more efficient.”.

As for Jacob’s advice for other firms who are considering Clio?