In a forward-looking episode of Daily Matters, Clio CEO Jack Newton is joined by Chris Bentley, the Managing Director of the Legal Innovation Zone at Ryerson University. In this episode, they discuss how using the cloud is now table stakes for law firms; the opportunity for firms to rethink how they deliver services; how to regularize your business to better serve your clients in the COVID-19 era; and the long-term impacts on legal innovation and client behavior.